MyChart is a free patient app which helps patients to better manage their healthcare. They can see letters, appointments, test results, after visit summaries and even give access to loved ones if they need extra support.
ESNEFT have a dedicated MyChart Helpdesk to support anyone who may be struggling to sign up or who might need more information. The team can be contacted on 01473 707567 between 9am and 5pm Monday to Friday, or email MyChartHelpdesk@esneft.nhs.uk. There is also more information on their website www.esneft.nhs.uk/mychart.
PLEASE NOTE THAT THIS SERVICE IS SEPERATE FROM THE SURGERY, FOR MORE INFORMATION PLEASE SEE THE LINK ABOVE.
Please may all patients be aware that for a valid cancellation, patients must call at least 1 hour before the appointment to cancel. Not giving the surgery enough notice to rearrange or cancel appointments may result in warning letters and possible removal from the patient list of East Hill Surgery
Please note that on Thursday the 27th of November 2025, East Hill Surgery will be closing early at 12:30 for staff training. Please be aware that we will be returning to our usual opening times the following day.
Find out how to make, change or cancel an appointment
Get a repeat prescription, help with medicines or find a pharmacy
Get a sick (fit) note for work or find out about self-certification
Get your recent test results and find out what to do next
Check our catchment area and register with the surgery
Find and contact the surgery or what to do when we are closed
For all medical and online requests.
Click here for more information about self referring to this service
Find the service and help you need.
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We want you to have the best possible experience of care. Provide feedback and you can help us improve our services.
A component of YYGP is ensuring patients and their representatives know that they can raise feedback or concerns with their ICB as well as the practice. ICBs will be responsible for ensuring compliance with the YYGP contractual requirement.
SNEE ICB details for any YYGP feedback:
Freephone: 0800 389 6819
(9:30am to 3pm, Monday to Friday, excluding bank holidays)
